AGB - Terms & Conditions

Course provider and contractual partner is Delphin Educational Center:

District: Blagoevgrad, Bulgaria.

What information do we keep?

We keep certain information when you visit our website or apply to the school. We understand the importance of keeping your personal information secure and letting you know how we will use it.

When visitors leave comments on the site, we collect the data displayed in the comment form, as well as the visitor’s IP address and user browser ID, to help detect spam.

An anonymous string based on your email address can be provided to the Gravatar service to verify that you are using it. Gravatar’s privacy policy is here: Privacy Policy Once your comment is approved, your profile photo will be publicly visible to it.

Contact forms

We collect the basic data that you provide to us through the contact forms. These are the name, email, message, IP data and browser type through which the contact form is sent, which is located on our “Contact” page. This data is required in order to service your requests and inquiries and at the same time to prevent etc. unwanted “spam”.

Conditions for courses & REGISTRATION:

The contract is concluded with the registration via the online form or the written registration via the registration form used by the carrier. The participant must pay a registration fee of €20.00 immediately. Depending on the circumstances, the provider is free to demand payment of the total course price in advance.

Registration obliges you to pay the course fee before the start of the first course event.

Later payments are only possible within the framework of installment payments, which are associated with additional costs and can be agreed in writing in individual cases. There is no entitlement for the participant to conclude an agreement to pay in installments.

COURSE ORGANIZATION:

The minimum number of participants is 6 participants. If an event is not held due to an insufficient number of registrations, the participants will be refunded the fee already paid. The provider can make an alternative offer to the participants, e.g. to conduct the course with a reduced number of hours or at an additional cost.

The contract ends automatically at the specified end of the lesson. This does not apply if the participant extends his/her course during the booked time.

The provider mainly works with native speakers, but the participant is not entitled to be taught by a specific teacher or teaching method.

The content and works on these pages created by the site operators are subject to European copyright law. The duplication, editing, distribution and any kind of exploitation outside the limits of copyright require the written consent of the respective author or creator. Downloads and copies of this site are only permitted for private, non-commercial use. Insofar as the content on this site was not created by the operator, the copyrights of third parties are observed. In particular contents of third parties are marked as such. Should you nevertheless become aware of a copyright infringement, we ask that you inform us accordingly. As soon as we become aware of legal violations, we will remove such content immediately.

COURSE INTERRUPTION/BREAKS:

If the participant is unable to take part in the course due to illness or other foreseeable reasons for which he/she is not responsible, he/she must inform the provider immediately and state the reasons. The provider can request proof of the inability to attend and offer the participant an alternative extension of the course. The participant has no right to this.

PAYMENT OBLIGATION:

• The obligation to pay the course fees exists regardless of whether the course is attended.
• In the event of non-participation in the course or termination of participation in the course, the provider will not reimburse any course fees. Fees not yet paid must be paid.
• The participant can only offset against claims of the carrier with undisputed or legally established claims.
• If a written cancellation of the registration is received no later than 10 working days before the start of the course, the provider will refund the deposit. However, a processing fee of €30.00 will be deducted. The other course fees are waived. If the revocation is received later, it is ineffective.
• Any changes to the course bookings made must be announced in advance and are associated with additional costs.
• Participation in a trial event is possible against payment of €10.00 before the start of the event. However, there is no entitlement to a trial date.

You can also register in person for a language course or a language exam at speakeasy. In order for us to process your registration, you have to provide the following data: name, email address, sex, nationality, first language, date of birth, address, phone number, course or exam level and course or exam date.

Individual Lessons:

The aforementioned regulations also apply for individual lessons.

The contract is concluded with the registration via the online form or the written registration via the registration form used by the carrier. The participant must pay the full course price immediately, depending on the selected course offer.

Installment payments for individual lessons are only possible in individual cases after a written agreement. There is no entitlement for the participant to conclude an agreement to pay in installments.

Appointments should be agreed at intervals of no more than two weeks. In exceptional cases, longer intervals can be agreed in individual cases. If such an exceptional case does not exist and the participant does not make an appointment that takes place within two weeks, the booked lessons that have not yet been taken will expire. The forfeiture does not occur if the carrier is responsible for the non-occurrence of such an appointment.

Cancellations of appointments must be made on a working day at least 24 hours before the agreed appointment, Monday appointments no later than Friday 7 p.m. by telephone at the office of the carrier, otherwise the appointment will be billed.

RIGHT TO TERMINATE:

7.1 If more than 480 lessons have been agreed, both parties can terminate the contract at the end of the 480th lesson up to the last date before the end of each 480 lesson. Lessons that have already been paid for but not yet taken will then be refunded.

BGB (termination for good cause) remains unaffected.